Tag: web 2.0 collaboration

How a Good #Intranet Improves Customer Service

How a Good #Intranet Improves Customer Service

In celebration of National Customer Service Week, let’s talk about all the ways an effective intranet helps you provide better customer service.

Intranets and Business Continuity: Lessons from 1987

Intranets and Business Continuity: Lessons from 1987

This week marks 25 years since the Great Storm of 1987, widely (but erroneously) considered the only UK hurricane in living memory.

Windows Evolved: 20 Years of PC Progress

Windows Evolved: 20 Years of PC Progress

As Microsoft launches Windows 8 and we await consumer reaction to the radical redesign of the tiled Start screen, we thought it would be an interesting exercise to look back at the history of Windows’ user interface.

Tweets and Facebook updates are valuable to more than social networks

Tweets and Facebook updates are valuable to more than social networks

Facebook, Twitter and other popular online services remain free for millions of users because the social networks are able to spin status updates and tweets into advertising and related revenue.

Twitter Drives The Most Traffic, Facebook The Most Revenue, Says Study [INFOGRAPHIC]

Twitter Drives The Most Traffic, Facebook The Most Revenue, Says Study [INFOGRAPHIC]

Twitter drives the most traffic of all the major social networks, but it’s Facebook that generates the most revenue, reveals a new study by Eventbrite.

The 3 Golden Rules of Peer-to-Peer Social Sharing

The 3 Golden Rules of Peer-to-Peer Social Sharing

One of the best ways to engage your audience is by providing them with a compelling reason to share your message across social networks in a way that is natural and seamless.

Social networks will become ubiquitous, niche and funded by micropayments

Social networks will become ubiquitous, niche and funded by micropayments

In the future social networks will be everywhere, supported my mobile and micro payments and morphing into a system of fragmented niches, said a panel of speakers at Web Summit in Dublin.

Social Media and the Future of Business

Social Media and the Future of Business

Social media has changed the way we interact, the way we think, the way we learn about and perceive the world. It’s only natural that social media has also changed the way business is done.

More options crowd social networks

More options crowd social networks

The great white whale of social networks just topped 1 billion members, yet Facebook is getting even more competition.

Regulation is only way to stop social networks from learning more than we want, says researcher

Regulation is only way to stop social networks from learning more than we want, says researcher

Social networks have no incentive to inform users how data is gathered on them, a privacy researcher says

Demo 2012: Creating More Focused Social Networks

Demo 2012: Creating More Focused Social Networks

This morning’s session at the Demo 2012 conference focused on social networks, with a number of new networks and tools for managing them. Many look interesting, though I wonder how many social networks people need.

Study Uncovers How Schools Actually Use Social Media (And If It Works)

Study Uncovers How Schools Actually Use Social Media (And If It Works)

Every college is apparently using social media, search engines, and blogs. Literally. According to a new study by UMass Dartmouth, 100% of colleges and universities surveyed are using some form of social media.