Tag: social crm software

Tweets and Facebook updates are valuable to more than social networks

Tweets and Facebook updates are valuable to more than social networks

Facebook, Twitter and other popular online services remain free for millions of users because the social networks are able to spin status updates and tweets into advertising and related revenue.

The 3 Golden Rules of Peer-to-Peer Social Sharing

The 3 Golden Rules of Peer-to-Peer Social Sharing

One of the best ways to engage your audience is by providing them with a compelling reason to share your message across social networks in a way that is natural and seamless.

Enterprise Cloud 2.0 – Social Business Architecture

Enterprise Cloud 2.0 – Social Business Architecture

Enterprise Cloud 2.0 refers to the combination of Enterprise 2.0 and Cloud Computing, and can be used to implement a ‘Social Business Architecture’.

Social networks will become ubiquitous, niche and funded by micropayments

Social networks will become ubiquitous, niche and funded by micropayments

In the future social networks will be everywhere, supported my mobile and micro payments and morphing into a system of fragmented niches, said a panel of speakers at Web Summit in Dublin.

How a Good Intranet Improves Customer Service

How a Good Intranet Improves Customer Service

In celebration of National Customer Service Week, let’s talk about all the ways an effective intranet helps you provide better customer service.

5 Better Ways to Network on Twitter and LinkedIn

5 Better Ways to Network on Twitter and LinkedIn

Social media was once described as a professional cocktail hour—a way to connect, share, and interact with others beyond the confines of your cubicle. But now, it feels more like an epic college kegger; the kind where you find yourself wandering in a sea of red cups, the clamor of rowdy partygoers drowning out any real [...]

Enterprise Social Networks Gaining Maturity – and Hundreds of Millions in Value

Enterprise Social Networks Gaining Maturity – and Hundreds of Millions in Value

Enterprise social network adoption remains in the early stages, but with investments and interest that could skyrocket in the coming years, according to a new market report.

Regulation is only way to stop social networks from learning more than we want, says researcher

Regulation is only way to stop social networks from learning more than we want, says researcher

Social networks have no incentive to inform users how data is gathered on them, a privacy researcher says

The State Of Social Media 2012 [STUDY]

In less than a decade, social media has rapidly integrated itself into our everyday personal and professional lives, with seemingly no corner of the planet untouched by its infectious charms.

Demo 2012: Creating More Focused Social Networks

Demo 2012: Creating More Focused Social Networks

This morning’s session at the Demo 2012 conference focused on social networks, with a number of new networks and tools for managing them. Many look interesting, though I wonder how many social networks people need.

Buzzword Trends: “Social Business” on the rise, supplanting “Enterprise 2.0″ and “Social CRM”

Buzzword Trends: “Social Business” on the rise, supplanting “Enterprise 2.0″ and “Social CRM”

In the wake of Salesforce.com’s aborted and just plain stupid attempt to trademark “Social Enterprise,” I decided to take a fresh look at how other social buzzwords have been doing.

Internet, decade later

Internet, decade later

Another fascinating infographics on Internet theme.