Tag: enterprise 2.0 software

How a Good Intranet Improves Customer Service

How a Good Intranet Improves Customer Service

In celebration of National Customer Service Week, let’s talk about all the ways an effective intranet helps you provide better customer service.

5 Better Ways to Network on Twitter and LinkedIn

5 Better Ways to Network on Twitter and LinkedIn

Social media was once described as a professional cocktail hour—a way to connect, share, and interact with others beyond the confines of your cubicle. But now, it feels more like an epic college kegger; the kind where you find yourself wandering in a sea of red cups, the clamor of rowdy partygoers drowning out any real [...]

The State Of Social Media 2012 [STUDY]

In less than a decade, social media has rapidly integrated itself into our everyday personal and professional lives, with seemingly no corner of the planet untouched by its infectious charms.

Study Uncovers How Schools Actually Use Social Media (And If It Works)

Study Uncovers How Schools Actually Use Social Media (And If It Works)

Every college is apparently using social media, search engines, and blogs. Literally. According to a new study by UMass Dartmouth, 100% of colleges and universities surveyed are using some form of social media.

Buzzword Trends: “Social Business” on the rise, supplanting “Enterprise 2.0″ and “Social CRM”

Buzzword Trends: “Social Business” on the rise, supplanting “Enterprise 2.0″ and “Social CRM”

In the wake of Salesforce.com’s aborted and just plain stupid attempt to trademark “Social Enterprise,” I decided to take a fresh look at how other social buzzwords have been doing.

Internet, decade later

Internet, decade later

Another fascinating infographics on Internet theme.

10 striking conclusions of the Social Media around the World 2012 study

10 striking conclusions of the Social Media around the World 2012 study

Today InSites Consulting published the third edition of its study “Social Media around the world” in collaboration with data and sampling partner SSI and translation agency No Problem!.

Who needs social? CanWeNetwork targets your location-based professional network

Who needs social? CanWeNetwork targets your location-based professional network

As startups continue to experiment with location-based networking, CanWeNetwork gives up the social pursuit in favor of business connections.

Why Networking Success May Be All in the (Business) Cards

Why Networking Success May Be All in the (Business) Cards

Nothing beats face-to-face networking when it comes to driving new revenue, small business owners say. Online social networks don’t hold a candle to in-person efforts when it comes to making the cash register sing, a new survey shows.

Live discussion: to tweet or not to tweet?

Live discussion: to tweet or not to tweet?

‘To tweet or not to tweet’? That is the question for public sector leaders in an increasingly digital world.

Gartner: 10-15 Percent Of Social Media Reviews To Be Fake By 2014, Paid For By Companies

Gartner: 10-15 Percent Of Social Media Reviews To Be Fake By 2014, Paid For By Companies

Thanks to consumer’s increased reliance on social media ratings and reviews, enterprise spending on paid social media ratings and reviews is on the rise, making up 10 to 15 percent of all reviews by 2014, says a new Gartner report.

Infographic: Which social networks increase sales for retailers?

Infographic: Which social networks increase sales for retailers?

Research into social media and retail has shown that Facebook dominates in socially driven shopping, while Pinterest drives the highest average order value.