Tag: crm definition

5 Things You Need To Know About (Social) CRM (Definitions)

5 Things You Need To Know About (Social) CRM (Definitions)

Trying to define something is a very good exercise to understand what you are dealing with or what you are trying to do it for. It also helps to communicate internally. And regardless of what many say, there are not enough definitions of (Social) CRM, at least not good ones.