Archive: November 2nd, 2012

How a Good #Intranet Improves Customer Service

How a Good #Intranet Improves Customer Service

In celebration of National Customer Service Week, let’s talk about all the ways an effective intranet helps you provide better customer service.

Intranets and Business Continuity: Lessons from 1987

Intranets and Business Continuity: Lessons from 1987

This week marks 25 years since the Great Storm of 1987, widely (but erroneously) considered the only UK hurricane in living memory.

Windows Evolved: 20 Years of PC Progress

Windows Evolved: 20 Years of PC Progress

As Microsoft launches Windows 8 and we await consumer reaction to the radical redesign of the tiled Start screen, we thought it would be an interesting exercise to look back at the history of Windows’ user interface.