Mark Morrell is an intranet pioneer who combines his experience of managing intranets and strategic thinking to help organisations improve the value of their intranets. Today we’re sharing Mark’s 10 questions to ask yourself to ensure that you are applying ‘smart’ standards to your intranet. A big thanks goes out to Mark for sharing his expert advice on achieving intranet success.
I have reviewed many intranets and have been amazed at the variety of publishing standards and how they are enforced. These vary from no publishing standards through to everything being locked down depending on the importance of complying with standards. More importantly it is the amount of time, effort, and money that is used to enforce people to comply with the standards when they publish information.
I sometimes think organisations lose the plot and forget to look at the costs being spent for the benefit being gained.
Your intranet needs standards to make sure your organisation complies with business, user, regulatory, and legal requirements in any country it operates in. The best approach is to have ‘smart’ standards that need the minimum time, effort, and cost while achieving the maximum effectiveness and benefits. How many of these questions can you answer “yes” to?
If you answered “yes” to all these questions then award yourself a gold medal!