Archive: December, 2011

2011: The Year of Social Unrest

2011: The Year of Social Unrest

2011 was the year social media exploded and influenced our lives in many ways. Through technology, we have become more individualized and separated, however, through social media, we have the ability to communicate relationally — to rally around causes, voice our opinions and to be heard.

5 social network predictions for 2012

5 social network predictions for 2012

Facebook is the power hitter in social networking today, and is likely to drive the most activity and a fair share of the innovation in social networking in 2012. But it’s not the only company driving things forward.

3 Ways Taste Graphs will Fuel Social Commerce in 2012

3 Ways Taste Graphs will Fuel Social Commerce in 2012

The early days of social commerce have mostly been about broadcasting, giving people ways to share the products they like in the hopes that their friends come back and make a purchase.

Social enterprise in changing society

Social enterprise in changing society

Among the opposing great forces of human nature are: self-interest and caring for others. In business, the former is simply called “corporate greed” while for the latter, we put many labels to it – “corporate philanthropy,” “corporate social responsibility,” and just recently, “social enterprise” or “social business.”

Google, Facebook top Internet destinations in 2011

Google, Facebook top Internet destinations in 2011

Search was still more important than being social on the Web in 2011- but not by much

Social Business In 2012: Enter The Water Dragon

Social Business In 2012: Enter The Water Dragon

Hope to see the term “social business” bite the dust in 2012. Enterprise 2.0 is about individualism, data, new management models, and architecture.

Top 10 Best Social Apps of 2011

Top 10 Best Social Apps of 2011

It’s extremely difficult to boil down the best social apps of 2011, since 2011 was very much “the year of social”.

Russian businesses get friendly with clients through social networks

Russian businesses get friendly with clients through social networks

Russian companies are among the world leaders in using social media as more than half of them apply social networks for business purposes.

5 Tips to Manage Social Engagement on Your Site

5 Tips to Manage Social Engagement on Your Site

When it comes to a successful social media campaign, the key is to make sure fans, followers and connections aren’t just reading, but engaging in what you have to say. Often, engagement is thought of as being pro-active, but it’s equally as important to use tools that help organize and disseminate information to give you the best chance of getting a good response.

CRM 2012 Forecast – The Era of Customer Engagement – Part I

CRM 2012 Forecast – The Era of Customer Engagement – Part I

This is not strictly a forecast. There are elements of a forecast – a few likely trends for 2012 are embedded in the piece. But just so expectations are clear, this is more of an assessment of what I think is an important shift in Social CRM and the customer facing side of social business.

The Psychology Behind Social Commerce [Infographic]

The Psychology Behind Social Commerce [Infographic]

Social media and e-commerce are getting closer together all year long.

Top 9 Questions Asked By New Mobile App Developers

Top 9 Questions Asked By New Mobile App Developers

Mobile developers the world over have released more than half a million iPhone apps, nearly 200,000 iPad apps, and a little more than 300,000 apps for Android. With that volume, it’s clear there are literally hundreds of thousands of developers out there.