Archive: July 29th, 2011

Someone Had to Ask: What’s the Difference Between Social Business and Enterprise 2.0?

Someone Had to Ask: What’s the Difference Between Social Business and Enterprise 2.0?

What exactly is the difference between “Social Business” and “Enterprise 2.0,” if there is one?
The question came up at in a Quora discussion, and asked again by Ross Dawson in one of his latest posts.

Is There an Ethical Quandary to Corporate Social Networking and Crowdsourcing?

Is There an Ethical Quandary to Corporate Social Networking and Crowdsourcing?

Is corporate social media ethical? Is there a “Tom Sawyer syndrome” at work in which people are suckered into doing work thinking that it’s something to be enjoyed?

The intranet – a single portal

The intranet – a single portal

It is widely known that an intranet service can be used to store documents and communicate. However, in recent years, the intranet has evolved to include many more features and benefits. With the evolution of technology, intranet software can now provide an organization with an array of management tools and process-specific applications.

5 Great Tools for Tracking Online Visitor Behavior

5 Great Tools for Tracking Online Visitor Behavior

Choosing a web visitor behavior tracking tool can be a bit overwhelming these days. The field is filled, many tools are confusing, and trying to get a bang for your buck can be tricky. As an assist, we trawled for 5 kick-butt solutions to set you on the path towards better customer experience management.