Archive: June 23rd, 2011

But I Want That: Social Networking in the Workplace

But I Want That: Social Networking in the Workplace

Years ago, when I first started working with customers on the concept of Intranets and corporate portals, people looked to the World Wide Web for a definition of what they wanted. In a discovery session with a client, one of the VPs said, “You know that new thing out there….the one where you can move your stuff around…you know, MyYahoo? That’s what we want.”

Day 2 Enterprise 2.0 Conference Keynotes: The Consumerprise, Contextography & Evolution #e2conf

Day 2 Enterprise 2.0 Conference Keynotes: The Consumerprise, Contextography & Evolution #e2conf

Today’s keynotes at the Enterprise 2.0 conference in Boston moved just as quickly as they did yesterday. Here’s a quick look at advice from four of the industry’s thought leaders on everything from Enterprise 2.0 vs. Social Business to best practices for better business via enterprise software.

Gartner urges business to integrate social media and CRM

Gartner urges business to integrate social media and CRM

The integration of social media and CRM technology will give businesses an unprecedented ability to build deep relationships with their customers within a few years, according to analyst Gartner.

How Big Is the Web & How Fast Is It Growing?

How Big Is the Web & How Fast Is It Growing?

Web apps are a friend to all who mash the keyboard from nine to five. They live in the cloud, are accessible from any Internet connection and are great for chopping those mundane work tasks off at the knees.

Lame Social Networking Worse Than None At All

Lame Social Networking Worse Than None At All

After my column on Toyota’s plan to launch a social network for owners of its upcoming electric and plug-in hybrid cars, I got a great email from a reader who had a run-in with his own automaker’s social network.

Learning From Our Enterprise 2.0 Failures #e2conf

Learning From Our Enterprise 2.0 Failures #e2conf

“I am Kevin, and I have failed.” Sound familiar? Kevin Jones, Social Media & Network Strategist/Manager for NASA/MSFC, opened his Enterprise 2.0 conference session with the famous introduction, similar to what is heard at the beginning of an Alcoholics Anonymous’ support group meeting.